Terms of service

TERMS AND CONDITIONS

 
BY USING THIS WEBSITE, YOU ARE AGREEING TO ACCEPT THESE TERMS AND CONDITIONS. (ALL TERMS AND CONDITIONS ALSO APPLY TO CATALOG AND IN-STORE PURCHASES.)

All material and content on this website is the sole intellectual property of Peruvian Connection®. As such, it may not be used by any party without our express written consent, and the unauthorized use of any material or content violates copyright and intellectual property laws.

We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographical error, typographical error, or error in pricing information received from our suppliers, Peruvian Connection shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Peruvian Connection will issue a credit to your credit card account in the amount of the incorrect price. If we need to cancel your order, we will keep you fully informed and try to offer you an alternative choice, if appropriate. We will not send you substitute items without your consent.

Please note that our receipt of an order via website, e-mail, post/mail, fax, or telephone and our confirmation of its receipt do not constitute acceptance or guarantee fulfillment of that order. While we diligently strive to fulfill all our orders as efficiently as possible, we cannot promise that the items featured in our limited edition, artisan-crafted, seasonal collections will be permanently available throughout the lifetime of that collection.

Our terms of purchase, shipment, and delivery are in accordance with, or in addition to, your statutory rights, which are safeguarded and augmented when you shop with Peruvian Connection.
 

DOLLAR OFF PROMOTION POLICY

Peruvian Connection will occasionally offer a promotion for a specified dollar amount off purchases made (for example, $25 off purchases of $150 or more). Any such promotion is valid only on new orders placed during the time of the promotion and is not valid in combination with any other offers or on exchange orders. For returned merchandise, the discount will be pro-rated proportionally to all items based on the original order value. “Original order value” is defined as the final, total cost of all merchandise at the time of the initial purchase.
 

PRICE ADJUSTMENT POLICY

We are pleased to offer our customers a one-time price adjustment on full-priced merchandise that has permanently been marked down within 14 days of the original order date. We are unable to offer price adjustments for subsequent markdowns. Promotional discounts that are only valid for a specific time frame do not qualify for price adjustments. Price adjustments for online and/or catalog orders will not be processed through any of our Peruvian Connection stores.
 

RETURN POLICY & CANCELLATIONS

Your 100% satisfaction is guaranteed on all of our products. See Returns for information on our Return Policy and order cancellations.

You may cancel your order at any time before we ship it by contacting us. Since we do not charge you until items are shipped, no costs will be incurred, and your method of payment will not be charged.
 

MOBILE TERMS OF SERVICE

The Peruvian Connection, LLC mobile message service (the "Service") is operated by Peruvian Connection, LLC (“Peruvian Connection, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Peruvian Connection, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Peruvian Connection, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Peruvian Connection, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Peruvian or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Peruvian Connection, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Peruvian or email sales@peruvianconnection.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Our website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Information above.