CAREERS

CURRENT POSITIONS
ABOUT PERUVIAN CONNECTION

Since 1976, Peruvian Connection has made ethnographic textiles the point of reference for its artisan-made, luxury fiber collections. In addition to the label’s signature knitwear, it offers a range of romantic dresses, superbly tailored outerwear and unique handcrafted accessories, all exclusively designed by and for Peruvian Connection.

MISSION

By leveraging the potential of multi-channel marketing, we seek to promote and perpetuate Andean and other artisan textile traditions through our original, luxury fiber collections.

  • We will maintain a position of leadership within the niche of Peruvian luxury fibers of alpaca and pima cotton with our unique, original designs.
  • We will stay competitive in the global marketplace by remaining true to our artisan textile design base, while embracing innovation and fashion trend.
  • We will provide our customers with products of superior design, construction, fit and quality within the context of the highest level of customer and employee service.
BENEFITS

We offer competitive pay and an excellent benefit package including health, dental, short and long-term disability, life insurance, employee assistance program, vacation, a generous 401k and profit sharing program, and fabulous product discounts. Peruvian Connection works with employees to balance schedules between work and home. We value diversity and collaboration.

WHO WE ARE
INTERNATIONAL OFFICES

USA: Located in Tonganoxie, Kansas, our worldwide headquarters are still located on the family farm, with the corporate offices housed in a remodeled barn more than 100 years old. "The Farm" is near the Kansas City metro, a vibrant city with beautiful residential areas, wonderful shopping and dining, and a diverse group of major employers. Kiplinger Magazine has rated Kansas City as one of the 50 Smart Places to Live.

In Tonganoxie, we employ individuals in our design, inventory management, service and call center, warehouse and order fulfillment, creative, finance, ecommerce and administrative areas, and provide support for customers throughout the world. Our New York City design office employs a staff dedicated to creating our unique collection of woven merchandise.

UK: The European operation began in 1995, serving just the UK, and moving to the larger premises at Goring-on-Thames in 1999 as the business grew to accommodate the company entering the German market. The Goring operation employs dozens of people and consists of a call centre with English and German-speaking staff as well as a warehouse and order fulfillment operation which serves our primary European markets.

PERU: Our office in Lima, Peru works closely with our vendors in the development of our textiles and the production of our unique merchandise, as well as the assurance of its quality.

STORES

Visit our beautiful Store locations for more information about each retail store. We are periodically recruiting for store manager, assistant manager and retail store associate positions.

APPLICATION PROCESS

To apply for a position at any of our locations, including stores, send your resume, CV and/or a completed application to hr@peruvianconnection.com and tell us how your interests and abilities fit with the Peruvian Connection mission. We are always interested in talented individuals whose passion for their craft is an integral part of who they are, who have a deep respect for collaboration with others, and who believe in the concept of quality, artisan-made products and processes.

APPLICANTS WITH DISABILITIES

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

OPEN POSITIONS:

HELP DESK ANALYST, FULL-TIME - Tonganoxie, KS
ABOUT PERUVIAN CONNECTION:

Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, and accessories to discerning, educated customers in the US, UK and Germany since 1976. Andean luxury fibers alpaca and pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and now provides omni-channel retail in contact centers, eCommerce sites, and eight retail locations in the US and London. We are one of a few brands offering original design, artisan-made apparel, with special attention to detail and fit. Peruvian Connection’s roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work.

ABOUT THE JOB:

We have a Full-Time opening for an experienced Help Desk Analyst for our Corporate IT department. This position will report to the Director of Information Technology.

The Help Desk Analyst will be responsible for general maintenance of defined computer equipment and for resolution of technical problems for the corporate offices and retail locations. Additionally, provide moderate to advanced-level technical support to customers needing assistance with Active Directory account administration, distribution of software, hardware and software troubleshooting, remote access, VPN support, asset management, and support request entry via an incident tracking system. If unable to resolve requests, collects and documents necessary information for appropriate escalation.

CORE RESPONSIBILITIES:
  • Test new software for deployment
  • Make appropriate software available to customers where requested and approved
  • Ensure computers have a standardized software image that is updated regularly
  • Set up and maintain user e-mail accounts
  • Provide troubleshooting resolution and desk side support to customers
  • Maintain customers’ computer peripheral equipment
  • Assist department team members
  • Liaise with external suppliers for the repair of equipment under warranty or maintenance contract
  • Keeps patch levels current on customer endpoints
  • Assist with and provide support and troubleshooting of server technology
  • Maintain IT peripheral stock for customer use (keyboards, mice etc.)
  • Maintain stores of ink and toners for customers
  • Process deliveries of IT equipment upon arrival
  • Set up, maintain, and remove user network accounts as needed
  • Carry out routine network maintenance tasks
  • Provide on-call support for emergency business-critical IT related issues
  • Other duties as assigned
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
  • B.S. in a technology field preferred or equivalent certifications
  • Minimum of 4 years work experience
  • Strong written and verbal communication and presentation skills
CERTIFICATIONS, SKILLS, LICENSES, REGISTRATIONS:

Preferred certifications include

  • A+
  • Network+
  • Security+
  • ITIL
APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

RETAIL SALES SUPERVISOR-KEYHOLDER, PART-TIME - Boston, MA
ABOUT PERUVIAN CONNECTION:

Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, and accessories to discerning, educated customers in the US, UK and Germany since 1976. Andean luxury fibers alpaca and pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and now provides omni-channel retail in contact centers, eCommerce sites, and eight retail locations in the US and London. We are one of a few brands offering original design, artisan-made apparel, with special attention to detail and fit. Peruvian Connection’s roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work.

ABOUT THE JOB:

We have an opening for a Part-Time Retail Supervisor-Keyholder in our Boston, MA retail store who can help lead the team in ensuring the success of the store by driving sales, leading and coaching people, assisting in the coordination of merchandise and marketing efforts, and leveraging our mobile technology to accomplish customer sales and outreach.

Part-Time hours will include Sundays and evening hours.

ESSENTIAL FUNCTIONS:

Summary

  • Deliver the highest level of customer service so that each customer understands our superior luxury fibers, design, fit, and quality, and develops an ongoing relationship with Peruvian Connection.
  • Assist the store manager in ensuring the success of the store by driving sales, leading and developing people.
  • Overseeing all opening and closing procedures. This includes all forms that are emailed daily.
  • Checking store email and replying to all needs associated with the store.
  • Making sure that all areas of the store are appropriately covered to ensure the highest quality customer service.

Sales and Budget

  • Understand the daily, weekly and month sales goals for store. Share goals with all staff members in store manager’s absence. Help track progress against goals using a visual method so that all staff are aware.
  • Share responsibility for meeting or exceeding sales plans.
  • Actively coach employees regarding customer interactions and how to turn those conversations into sales.

Merchandise and Visual Standards

  • Ensure that catalogs are readily available to customers, and offer transfers and shipments to home whenever needed.
  • Assisting with merchandising when needed.

People

  • Develop and manage a team of individuals who want to be a part of PC’s focus on luxury fibers, Artisan quality, and superior design, and are capable of translating that message to the customer.
  • When an opportunity to hire arises, take your time. Involve others in the selection process; each individual hired should be interviewed by more than one person. Involve team members if appropriate.
  • Be familiar with PC’s HR policies and follow them.
  • Treat employees with respect and trust, seeking their input in solutions.
  • Ensure that the store opens and closes according to store set hours of operation.
  • Clear and consistent communication with store manager, which includes phone, email, and in person.
  • Ensure that all breaks are taken in a timely fashion according to the store and employee needs, along with policy considerations.

Technology

  • Learn to use PC’s systems and equipment. Be curious. Ask for support if you need it.
  • Suggest changes to improve the use of technology whenever possible via your store manager.
  • Must be proficient in all opening and closing procedures.
  • Accepting stock into the Back Office (POS) system. This includes transferring stock to and from current location.
EDUCATION AND EXPERIENCE:
  • Associate’s Degree Preferred
  • 2+ years related management experience
  • Excellent communication skills
  • Strong customer service understanding
  • Proficient in Microsoft Excel, Word, and Outlook
  • Basic Business Math Skills

Peruvian Connection is an EOE and we value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to retail@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to retail@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

RETAIL SALES ASSOCIATE, PART-TIME - Chicago, IL
ABOUT PERUVIAN CONNECTION:

Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, and accessories to discerning, educated customers in the US, UK and Germany since 1976. Andean luxury fibers alpaca and pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and now provides omni-channel retail in contact centers, eCommerce sites, and eight retail locations in the US and London. We are one of a few brands offering original design, artisan-made apparel, with special attention to detail and fit. Peruvian Connection’s roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work.

ABOUT THE JOB:

Do you enjoy helping others style their look? Are you often on the lookout for that unique, perfect scarf or sweater that a friend needs to complete an outfit? If so, this job might be for you! We are looking for a Part-Time Retail Sales Associate who will be passionate about our line of quality products and is interested in working within a collaborative environment. Peruvian Connection offers competitive pay, great benefits and a very generous discount on merchandise.

RESPONSIBILITIES:

The right person for Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

A GREAT APPLICANT ALSO:
  • Has at least one year of luxury retail experience.
  • Communicates clearly and effectively with customers and colleagues. Adjusts communication to fit the audience and the message.
  • Takes personal responsibility for their schedule, actions, and decisions. Shares credit for successes and mistakes when appropriate and in a collaborative manner.
  • Understands the importance of being punctual and present. Uses time wisely, completing tasks throughout the shift while still delivering excellent customer service.
  • Is eager to learn about products, fibers, processes and technology. Listens, asks questions and retains knowledge. Is competent with basic math and accurate with details, such as reconciling invoices to merchandise.

Must be available to work weekends and holidays.

We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to retail@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to retail@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.