CAREERS

ABOUT PERUVIAN CONNECTION

Since 1976, Peruvian Connection has made ethnographic textiles the point of reference for its artisan-made, luxury fiber collections. In addition to the label’s signature knitwear, it offers a range of romantic dresses, superbly tailored outerwear and unique handcrafted accessories, all exclusively designed by and for Peruvian Connection.

MISSION

By leveraging the potential of multi-channel marketing, we seek to promote and perpetuate Andean and other artisan textile traditions through our original, luxury fiber collections.

  • We will maintain a position of leadership within the niche of Peruvian luxury fibers of alpaca and pima cotton with our unique, original designs.
  • We will stay competitive in the global marketplace by remaining true to our artisan textile design base, while embracing innovation and fashion trend.
  • We will provide our customers with products of superior design, construction, fit and quality within the context of the highest level of customer and employee service.
BENEFITS

We offer competitive pay and an excellent benefit package including health, dental, short and long-term disability, life insurance, employee assistance program, vacation, a generous 401k and profit sharing program, and fabulous product discounts. Peruvian Connection works with employees to balance schedules between work and home. We value diversity and collaboration.

INTERNATIONAL OFFICES

USA: Located in Tonganoxie, Kansas, our worldwide headquarters are still located on the family farm, with the corporate offices housed in a remodeled barn more than 100 years old. "The Farm" is near the Kansas City metro, a vibrant city with beautiful residential areas, wonderful shopping and dining, and a diverse group of major employers. Kiplinger Magazine has rated Kansas City as one of the 50 Smart Places to Live.

In Tonganoxie, we employ individuals in our design, inventory management, service and call center, warehouse and order fulfillment, creative, finance, ecommerce and administrative areas, and provide support for customers throughout the world. Our New York City design office employs a staff dedicated to creating our unique collection of woven merchandise.

UK: The European operation began in 1995, serving just the UK, and moving to the larger premises at Goring-on-Thames in 1999 as the business grew to accommodate the company entering the German market. The Goring operation employs dozens of people and consists of a call centre with English and German-speaking staff as well as a warehouse and order fulfillment operation which serves our primary European markets.

PERU: Our office in Lima, Peru works closely with our vendors in the development of our textiles and the production of our unique merchandise, as well as the assurance of its quality.

STORES

Visit our beautiful Store locations for more information about each retail store. We are periodically recruiting for store manager, assistant manager and retail store associate positions.

APPLICATION PROCESS

To apply for a position at any of our locations, including stores, send your resume, CV and/or a completed application to hr@peruvianconnection.com and tell us how your interests and abilities fit with the Peruvian Connection mission. We are always interested in talented individuals whose passion for their craft is an integral part of who they are, who have a deep respect for collaboration with others, and who believe in the concept of quality, artisan-made products and processes.

APPLICANTS WITH DISABILITIES

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

OPEN POSITIONS:

ABOUT PERUVIAN CONNECTION:

Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, and accessories to discerning, educated customers in the US, UK and Germany since 1976. Andean luxury fibers alpaca and pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and now provides omni-channel retail in contact centers, eCommerce sites, and seven retail locations in the US and London. We are one of a few brands offering original design, artisan-made apparel, with special attention to detail and fit. Peruvian Connection’s roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work.

ABOUT THE JOB:

We have an opening for a Part-Time Customer Service Specialist in our contact center at the corporate office in Tonganoxie, KS- located just miles away from the Legends area in Kansas City, KS. Do you have a strong sense of doing what's right for both the customer and the company? We invite you to learn more about our unique team of specialists who provide outstanding service to Peruvian Connection's clients. As a Customer Service Specialist, you would answer inbound calls to assist customers with the placement of orders and various service requests.

Part-Time hours will include Sundays and evening hours.

RESPONSIBILITIES INCLUDE:
  • Assist customers with fashion inquiries regarding the garments and fashion accessories featured in our catalogs.
  • Advise the customer of order delivery status.
  • Answer questions regarding item and sizing information.
  • Track the delivery of customer orders.
  • Update account information.
  • Process catalog mail requests.

We pride ourselves on investing in education and training so that our sales and service associates are familiar with the fibers, colors, textiles and silhouettes presented in each catalog. Our specialists provide more than just order placement -- they are able to help customers understand the value of each special Peruvian Connection item.

REQUIREMENTS:
  • High School Diploma or GED equivalent required
  • Minimum of one year customer service experience
  • Excellent oral and written communication skills
  • Problem solving and ability to prioritize responsibilities
  • Accurate keyboard skills
  • Basic math skills

We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.