Returns & Exchanges
All of our extraordinary products are guaranteed to be 100% satisfactory. Please return items to us (see Return Policy below), and we will promptly and courteously refund your money in the same form as your purchase, or we will exchange the merchandise. You will not be charged for shipping on exchange merchandise.
Return Policy – Web and Catalog purchases:
* If you no longer have your packing slip, click here for a new Return/Exchange Form. If you need assistance with your return, please contact Customer Service at 1-800-221-8520 (Mon.–Fri., 8am–5pm CST).
** A pre-paid USPS Merchandise Return Label is included in every order (except non-U.S. and Store shipments). Please click here if you need another label.
You may cancel your order at any time before we ship it by contacting us. Since we do not charge you until items are shipped, no costs will be incurred, and your credit/debit card will not be charged.
If we didn’t answer your Returns question here, please Email Us anytime or contact Customer Service at 1-800-221-8520 (Mon.–Fri., 8am–5pm CST).
Store Contact & Hours
(to print order
(to print a