|  | | | | | | JOB DESCRIPTION - Sales and Service Representative Peruvian Connection has an immediate opening for a full-time sales and service representative to work in our Call Center located in Tonganoxie, KS, our corporate headquarters. We are looking for that person who can be passionate about our line of exceptional clothing, accessories and home décor which feature authenticity of design, artisan detail, quality of materials and unique, contemporary silhouettes. The right person for this job will have the ability to effectively respond to inbound calls and assist customers with placing orders from our catalogue in a highly professional and knowledgeable manner. This position also assists customers with various customer service requests including checking on order delivery status, answering questions regarding sizing or other product information, updating account information, and tracking lost packages and other problem solving tasks. The representative will also assist the Web Team with web order downloads and web correspondence. Our sales and service representatives must be organized, flexible and have the ability to work independently. In depth on-the-job training is provided. Peruvian Connection is a growing, international, multi-channel marketing company that has been in business for thirty-one years. We are a woman owned, family company and enjoy a high level of employee commitment. We offer a competitive salary and excellent benefit package including health and dental, short and long-term disability (for full-time staff), 401k and Profit Sharing along with fabulous product discounts. We value diversity. If you have a high school diploma or equivalency with at least one year of customer service experience, have basic computer skills (Windows, Microsoft Word and Excel), have excellent oral and written communications skills, good basic math skills and want be a part of our high-energy sales and service team, please apply below. No phone calls please. JOB REQUIREMENTS - High school diploma or equivalency
- At least one year of customer service experience
- Basic computer skills (Windows, Microsoft Word and Excel)
- Excellent oral and written communications skills, good basic math skills
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Please include the following information in your email: - First and Last Name
- Email Address
- Phone Number including area code
- Cover Letter and Resumé (You may include either in the body of your email or as a file attachment. Accepted file types are Microsoft Word, plain text, and Adobe PDF.)
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