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Careers

About Peruvian Connection

Since 1976, Peruvian Connection has made ethnographic textiles the point of reference for its artisan-made, luxury fiber collections. In addition to the label’s signature knitwear, it offers a range of romantic dresses, superbly tailored outerwear and unique handcrafted accessories, all exclusively designed by and for Peruvian Connection.

Mission

By leveraging the potential of multi-channel marketing, we seek to promote and perpetuate Andean and other artisan textile traditions through our original, luxury fiber collections.

  • We will maintain a position of leadership within the niche of Peruvian luxury fibers of alpaca and pima cotton with our unique, original designs.
  • We will stay competitive in the global marketplace by remaining true to our artisan textile design base, while embracing innovation and fashion trend.
  • We will provide our customers with products of superior design, construction, fit and quality within the context of the highest level of customer and employee service.

Benefits

We offer competitive pay and an excellent benefit package including health, dental, short and long-term disability, life insurance, employee assistance program, vacation, a generous 401k and profit sharing program, and fabulous product discounts. Peruvian Connection works with employees to balance schedules between work and home. We value diversity and collaboration.

Who We Are

International Offices

USA: Located in Tonganoxie, Kansas, our worldwide headquarters are still located on the family farm, with the corporate offices housed in a remodeled barn more than 100 years old. "The Farm" is near the Kansas City metro, a vibrant city with beautiful residential areas, wonderful shopping and dining, and a diverse group of major employers. Kiplinger Magazine has rated Kansas City as one of the 50 Smart Places to Live.

In Tonganoxie, we employ individuals in our design, inventory management, service and call center, warehouse and order fulfillment, creative, finance, ecommerce and administrative areas, and provide support for customers throughout the world. Our New York City design office employs a staff dedicated to creating our unique collection of woven merchandise.

UK: The European operation began in 1995, serving just the UK, and moving to the larger premises at Goring-on-Thames in 1999 as the business grew to accommodate the company entering the German market. The Goring operation employs dozens of people and consists of a call centre with English and German-speaking staff as well as a warehouse and order fulfillment operation which serves our primary European markets.

Peru: Our office in Lima, Peru works closely with our vendors in the development of our textiles and the production of our unique merchandise, as well as the assurance of its quality.

Stores

Visit our beautiful Store locations for more information about each retail store. We are periodically recruiting for store manager, assistant manager and retail store associate positions.

Application Process

To apply for a position at any of our locations, including stores, send your resume, CV and/or a completed application to hr@peruvianconnection.com and tell us how your interests and abilities fit with the Peruvian Connection mission. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com. We are always interested in talented individuals whose passion for their craft is an integral part of who they are, who have a deep respect for collaboration with others, and who believe in the concept of quality, artisan-made products and processes.

Open Positions:

Order Processing Representative, Part-Time - Tonganoxie, KS

Position Summary:

Responsible for ensuring that customer order payments are appropriately processed, preparing and monitoring order processing reports, processing credit card transactions, refund checks and returns, and coordinating a variety of customer order-related duties, including gift cards, shipping, and customer adjustments.

Duties:

Process Orders:

  • Review and monitor daily Held Order Report
  • Review daily Order Error batch to ensure orders are released and processed
  • Enter mail and fax orders
  • Enter Remote Store orders
  • Work with Store associates regarding Remote orders
  • Process and mail Gift Card orders per customer’s request

Process Credits or Debits:

  • Issue credit or debits to orders for miscellaneous reasons
  • Adjust shipping to credit or debit customer’s accounts
  • Generate refund checks
  • Generate Merchandise and Gift card return refunds

Work closely with Customer Service and Contact Center:

  • Advise C/S of orders from reports that need special attention regarding items or pay method
  • Work together to resolve issues that might arise with customer’s orders

Work together with Shipping Department:

  • Advise Shipping and monitor orders that need urgent shipping
  • Work with orders per their request that need special attention before shipping
  • Void, un-reserve, or cancel items on picks/orders as instructed

Work with Inventory:

  • Adjust inventory as needed per Return or Shipping departments
  • Enter annual physical inventory counts

Process Credit Card transactions:

  • Run daily Deposit/Refund for US/GM/UK companies
  • Send report and card totals to proper persons

Perform miscellaneous duties as needed by Order Processing Supervisor:

  • Be willing to work as a team, help, and back each other up when needed
  • Be open to learn new tasks to grow in knowledge of OP responsibilities

Education and Experience:

  • Minimum two years of bookkeeping experience or work in an accounting area
  • Credit card processing or receivables work, and knowledge of processing of customer orders for a catalog/web company is a plus
  • Experience with checks and cash within a financial or retail industry is a plus

Skills Required:

Integrity and trustworthiness with funds and credit information

  • Basic computer skills
  • Basic bookkeeping skills
  • Able to work with others in a respectful manner
  • Willingness and ability to learn new systems

This will be a part-time morning position, approximately 20 hours per week.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Product Information Coordinator, Full-Time - Tonganoxie, KS

About the Job:

The Product Information Coordinator plays a key role in the creation and sharing of the story behind the carefully curated offerings in the Peruvian Connection collection. This individual provides the details that are used to inform our customers and our staff members about the inspiration, fiber, design, construction, color and silhouette of our product.

Responsibilities include:

  • Work across functions to collect and organize product information, from designer inspiration to product details and construction techniques for use by the copywriter and e-Commerce.
  • Support the catalog production process by requesting, tracking and organizing product swatches for use by copywriter, color control, e-Commerce and contact centers. Organizing the shipments of the reference samples to ICS in accordance with production deadlines.
  • Create and share presentations and infographics on each new collection that support reference and training needs. These include details such as color description, pronunciation guide, garment construction, sizing and inspiration for each product. Audiences include retail stores, contact centers and ultimately, customers.
  • Provide and promote outfit coordinates and alternate styling options as selling points for our staff and customers. Work with Design team to document these selections.
  • Provide product categories and cross-sells for e-Commerce collection launches – for example, to be used in the “Complete the Look” section of the site.
  • Support the needs of the location photo shoot team and join team rotation as determined.

Requirements:

  • Bachelor’s Degree in communications, English, Apparel Design, Apparel Merchandising or a related field preferred
  • Two or more years work experience in a field or corporate luxury retail role preferred
  • Very strong writing, verbal communication and presentation skills
  • Knowledge of fibers, garment construction, and garment construction terminology
  • Organized, highly detailed oriented, self-directed with the ability to adhere to schedules, multi-task and meet deadlines
  • Microsoft Office, with strong Excel and PowerPoint skills

Physical Demands:

  • Ability to travel internationally if needed
  • Ability to move small crates or suitcases of garments weighing up to 50 pounds on a regular basis

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Warehouse Specialist, Part-Time - Tonganoxie, KS

About the Job:

Come work with our team at Peruvian Connection in our air conditioned facility as we treat each item ordered by our customers as a special gift. The Warehouse Specialist ensures that items are picked from inventory, matched to the invoice, and given to the packing team. They are also responsible for receipt of new goods into the warehouse inventory bins, replenishing stock as needed, tagging, pulling orders for our retail stores, cleaning carts, and other duties related to the packing, returns and shipping departments.

Requirements:

  • Attention to detail.
  • Working well in a team environment and following instructions.
  • Effective reading skills.

Physical Demands:

  • Regular walking, bending and lifting up to 20 pounds on a regular basis.
  • Climbing ladders.
  • Lifting up to 50 pounds occassionally.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Customer Service Specialist, Part-Time - Tonganoxie, KS

Join our unique team of specialists who provide outstanding service to Peruvian Connection’s clients. As a customer service specialist, you would answer inbound calls to assist customers with the placement of orders and various service requests. For example, you might:

  • Assist customers with fashion inquiries regarding the garments and fashion accessories featured in our catalogs.
  • Advise the customer of order delivery status.
  • Answer questions regarding item and sizing information.
  • Track the delivery of customer orders.
  • Update account information.
  • Process catalog mail requests.

We pride ourselves on investing in education and training so that our sales and service associates are familiar with the fibers, colors, textiles and silhouettes presented in each catalog. Our specialists provide more than just order placement – they are able to help customers understand the value of each special Peruvian Connection item.

Requirements:

  • High School Diploma or GED equivalent required.
  • Minimum of one year customer service experience.
  • Excellent oral and written communication skills.
  • Problem solving and ability to prioritize responsibilities.
  • Accurate keyboard skills.
  • Basic math skills.

We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Retail Sales Associate, Part-Time - Chicago, IL

About the Job:

Do you enjoy helping others style their look? Are you often on the lookout for that unique, perfect scarf or sweater that a friend needs to complete an outfit? If so, this job might be for you! We are looking for full-time and part-time associates who will be passionate about our line of quality products and are interested in working within a collaborative environment. Peruvian Connection offers competitive pay, great benefits and a very generous discount on merchandise.

Responsibilities:

The right person for Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

A Great Applicant also:

  • Has at least one year of luxury retail experience.
  • Communicates clearly and effectively with customers and colleagues. Adjusts communication to fit the audience and the message.
  • Takes personal responsibility for their schedule, actions, and decisions. Shares credit for successes and mistakes when appropriate and in a collaborative manner.
  • Understands the importance of being punctual and present. Uses time wisely, completing tasks throughout the shift while still delivering excellent customer service.
  • Is eager to learn about products, fibers, processes and technology. Listens, asks questions and retains knowledge. Is competent with basic math and accurate with details, such as reconciling invoices to merchandise.

Must be available to work weekends and holidays.
We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Retail Sales Associate, Full-Time and Part-Time - New York, NY

About the Job:

Do you enjoy helping others style their look? Are you often on the lookout for that unique, perfect scarf or sweater that a friend needs to complete an outfit? If so, this job might be for you! We are looking for full-time and part-time associates who will be passionate about our line of quality products and are interested in working within a collaborative environment. Peruvian Connection offers competitive pay, great benefits and a very generous discount on merchandise.

Responsibilities:

The right person for Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

A Great Applicant also:

  • Has at least one year of luxury retail experience.
  • Communicates clearly and effectively with customers and colleagues. Adjusts communication to fit the audience and the message.
  • Takes personal responsibility for their schedule, actions, and decisions. Shares credit for successes and mistakes when appropriate and in a collaborative manner.
  • Understands the importance of being punctual and present. Uses time wisely, completing tasks throughout the shift while still delivering excellent customer service.
  • Is eager to learn about products, fibers, processes and technology. Listens, asks questions and retains knowledge. Is competent with basic math and accurate with details, such as reconciling invoices to merchandise.

Must be available to work weekends and holidays.
We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Retail Sales Associate, Full-Time and Part-Time - Washington, DC

About the Job:

Do you enjoy helping others style their look? Are you often on the lookout for that unique, perfect scarf or sweater that a friend needs to complete an outfit? If so, this job might be for you! We are looking for full-time and part-time associates who will be passionate about our line of quality products and are interested in working within a collaborative environment. Peruvian Connection offers competitive pay, great benefits and a very generous discount on merchandise.

Responsibilities:

The right person for Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

A Great Applicant also:

  • Has at least one year of luxury retail experience.
  • Communicates clearly and effectively with customers and colleagues. Adjusts communication to fit the audience and the message.
  • Takes personal responsibility for their schedule, actions, and decisions. Shares credit for successes and mistakes when appropriate and in a collaborative manner.
  • Understands the importance of being punctual and present. Uses time wisely, completing tasks throughout the shift while still delivering excellent customer service.
  • Is eager to learn about products, fibers, processes and technology. Listens, asks questions and retains knowledge. Is competent with basic math and accurate with details, such as reconciling invoices to merchandise.

Must be available to work weekends and holidays.
We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

Retail Sales Associate, Full-Time and Part-Time - Santa Fe, NM

About the Job:

Do you enjoy helping others style their look? Are you often on the lookout for that unique, perfect scarf or sweater that a friend needs to complete an outfit? If so, this job might be for you! We are looking for full-time and part-time associates who will be passionate about our line of quality products and are interested in working within a collaborative environment. Peruvian Connection offers competitive pay, great benefits and a very generous discount on merchandise.

Responsibilities:

The right person for Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

A Great Applicant also:

  • Has at least one year of luxury retail experience.
  • Communicates clearly and effectively with customers and colleagues. Adjusts communication to fit the audience and the message.
  • Takes personal responsibility for their schedule, actions, and decisions. Shares credit for successes and mistakes when appropriate and in a collaborative manner.
  • Understands the importance of being punctual and present. Uses time wisely, completing tasks throughout the shift while still delivering excellent customer service.
  • Is eager to learn about products, fibers, processes and technology. Listens, asks questions and retains knowledge. Is competent with basic math and accurate with details, such as reconciling invoices to merchandise.

Must be available to work weekends and holidays.
We value diversity and inclusion.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment, save it to your computer, and attach it to an email to hr@peruvianconnection.com. Please note, Firefox browser users will receive a prompt at the top of the page to download the file in order to complete the form. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources by phone at 1.913.845.6011 or by email at hr@peruvianconnection.com.

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