Careers

About Peruvian Connection

Since 1976, Peruvian Connection has made ethnographic textiles the point of reference for its artisan-made, luxury fiber collections. In addition to the label’s signature knitwear, it offers a range of romantic dresses, superbly tailored outerwear and unique handcrafted accessories, all exclusively designed by and for Peruvian Connection.

Mission

By leveraging the potential of multi-channel marketing, we seek to promote and perpetuate Andean and other artisan textile traditions through our original, luxury fiber collections.

  • We will maintain a position of leadership within the niche of Peruvian luxury fibers of alpaca and pima cotton with our unique, original designs.
  • We will stay competitive in the global marketplace by remaining true to our artisan textile design base, while embracing innovation and fashion trend.
  • We will provide our customers with products of superior design, construction, fit and quality within the context of the highest level of customer and employee service.

Benefits

We offer competitive pay and an excellent benefit package including health, dental, short and long-term disability, life insurance, employee assistance program, vacation, a generous 401k and profit sharing program, and fabulous product discounts. Peruvian Connection works with employees to balance schedules between work and home. We value diversity and collaboration.

Who We Are

International Offices

USA: Located in Tonganoxie, Kansas, our worldwide headquarters are still located on the family farm, with the corporate offices housed in a remodeled barn more than 100 years old. "The Farm" is near the Kansas City metro, a vibrant city with beautiful residential areas, wonderful shopping and dining, and a diverse group of major employers. Kiplinger Magazine has rated Kansas City as one of the 50 Smart Places to Live.

In Tonganoxie, we employ individuals in our design, inventory management, service and call center, warehouse and order fulfillment, creative, finance, ecommerce and administrative areas, and provide support for customers throughout the world. Our New York City design office employs a staff dedicated to creating our unique collection of woven merchandise.

UK: The European operation began in 1995, serving just the UK, and moving to the larger premises at Goring-on-Thames in 1999 as the business grew to accommodate the company entering the German market. The Goring operation employs dozens of people and consists of a call centre with English and German-speaking staff as well as a warehouse and order fulfillment operation which serves our primary European markets.

Peru: Our office in Lima, Peru works closely with our vendors in the development of our textiles and the production of our unique merchandise, as well as the assurance of its quality.

Stores

Visit our beautiful Store locations for more information about each retail store. We are periodically recruiting for store manager, assistant manager and retail store associate positions.

Application Process

To apply for a position at any of our locations, including stores, send your resume, CV and/or a completed application to hr@peruvianconnection.com and tell us how your interests and abilities fit with the Peruvian Connection mission. We are always interested in talented individuals whose passion for their craft is an integral part of who they are, who have a deep respect for collaboration with others, and who believe in the concept of quality, artisan-made products and processes.

Open Positions:

Assistant Store Manager - New York, NY

Job Description:

Our new store at 341 Columbus Avenue on the Upper West Side opens this fall. This exciting location will enhance our brand alongside its sister stores in Boston, Washington DC, Chicago, London, Santa Fe NM, and Kansas City. Our locations are truly a celebration of the unique, featuring travel mementos, antique bespoke fixtures and poignant aged photos, making a perfect backdrop for our artisan products.

The Assistant Store Manager will assist the store manager in ensuring the success of the store by driving sales, managing expenses, leading and developing people, coordinating merchandise and marketing efforts, and leveraging technology to accomplish goals.

Major Responsibilities:

Merchandise and Visual Standards
  • Understand the daily, weekly and month sales goals for store. Share goals with all staff members in store manager’s absence. Help track progress against goals using a visual method so that all staff are aware.
  • Share responsibility for meeting or exceeding sales plans.
  • Assist with the tracking monthly expenses as requested. Ensure that expense budget is not overspent by carefully monitoring supply and other controllable purchases.
  • Actively coach employees regarding customer interactions and how to turn those conversations into sales.
  • Understand weekly plans for stock receipt and movement.
  • Ensure that appropriate visual standards are met.
  • Ensure that catalogs are readily available to customers, and offer transfers and shipments to home whenever needed.
People
  • Assist the store manager to hire, develop and manage a team of individuals who want to be a part of PC’s focus on luxury fibers, Artisan quality, and superior design, and are capable of translating that message to the customer.
  • When an opportunity to hire arises, take your time. Involve others in the selection process; each individual hired should be interviewed by more than one person. Involve team members if appropriate.
  • Engage new hires during orientation, and seek guidance from HR. Involve your team in the learning process. Use the job description to guide the “onboarding” process.
  • Complete a 90-day review with all new employees, and annual performance evaluations with all staff members.
  • Be familiar with PC’s HR policies.
  • Treat employees with respect and trust, seeking their input in solutions.
Technology
  • Learn to use PC’s systems and equipment. Be curious. Ask for support if you need it.
  • Suggest changes to improve the use of technology whenever possible via your divisional manager.
Market
  • Stay in touch with local neighborhood as delegated by store manager, attending chamber or street events.
  • Set goals for meeting store leadership in an appropriate radius around the store as determined with store manager. Discuss local business trends and build relationships.

Qualifications and Competencies:

  • Associate’s degree preferred
  • 2+ years related management experience

We value diversity and inclusion

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment and email to hr@peruvianconnection.com.

FT and PT Fashion Sales Associate - New York, NY

Job Description:

We are strengthening our brand in the New York market by opening a new store at 341 Columbus Avenue in the Upper West Side. We are looking for both part-time and full-time associates who will be passionate about our line of exceptional products which feature authenticity of design, artisan detail, quality of materials and unique, contemporary silhouettes..

The right people to work at Peruvian Connection will be willing to develop in-depth product knowledge so they can provide it to our customers. They will understand how to identify customer needs, match our products with those needs, finalize the sale and begin a lasting relationship with the customer. They will also be responsible for assisting with merchandise arrival and arrangement, and overall tidiness of the store environment.

Required Experience and Skills:

  • Minimum of six months retail experience - luxury brand preferred
  • Strong communication and customer service skills
  • Demonstrated ability to provide excellent service
  • Ability to learn in-depth product knowledge
  • Able to work flexible hours, including days, weekends and some holidays

We value diversity and inclusion

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment and email to hr@peruvianconnection.com.

Retail Sales Assistant - Washington, DC and Santa Fe, NM

Job Description:

When you purchase something from Peruvian Connection, not only are you choosing a beautifully crafted piece of clothing, you're also helping to preserve a remarkable and ancient cultural tradition. We were founded on the desire to promote and perpetuate Andean and other artisan textile traditions through our original, luxury fiber collections. Whether it's a simple t-shirt or a stunning art knit, we use only the finest and most luxurious fibers in creating our seasonal collections. To learn more about us, take a look at our exciting product and proud history at www.peruvianconnection.com.

Washington, D.C. – Join us working in our beautiful flagship store, which is located in the Penn Quarter area of DC, right near both the Metro Center and the Chinatown metro lines. Enjoy free use of fitness facilities in the building in which the store is located, along with the opportunity to take your lunch to the exclusive rooftop garden.

Santa Fe, New Mexico – Our Santa Fe store serves New Mexico locals and tourists alike. It is located in the Historic Railyard District, just a block away from the Roadrunner stop.

We are looking for a part-time associate who can be passionate about our line of exceptional clothing, accessories and home decor which feature authenticity of design, artisan detail, quality of materials and unique, contemporary silhouettes.

The right person for this job will have the ability provide the highest level of customer care and service. This individual will develop in-depth product knowledge and be able to increase sales with suggestive selling by actively engaging each customer.

Required Experience and Skills:

  • Minimum of six months retail experience - luxury brand preferred
  • Strong communication and customer service skills
  • Ability to learn in-depth product knowledge
  • Able to work flexible hours, including days, weekends and some holidays

Compensation: $12.00 per hour or more depending on experience.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment and email to hr@peruvianconnection.com.

Packing Specialist

Job Description:

Full-Time and Part-Time positions available.

Come work with our great team as we treat each item ordered by our customers as a specially wrapped gift! The packing specialist is responsible for matching product to the invoice, steaming or pressing clothing, choosing the correct packing materials, folding garments, wrapping and packaging garments, and sending packages to shipping.

Our company offers signature artisan knitwear, a range of romantic dresses, superbly tailored outerwear and unique handcrafted accessories, all exclusively designed for and by Peruvian Connection.

Required Experience and Skills:

  • Attention to detail.
  • Work well in a team environment and follow instructions.
  • Effective reading skills.

Physical Demands:

  • Standing most of the shift.
  • Lifting up to 25 pounds.
  • Regular bending and walking.

Schedule:

  • Full-Time: 6:30am - 3:00pm Monday-Friday
  • Part-Time: 9:00am - 2:00pm Monday-Thursday

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com or complete our application for employment and email to hr@peruvianconnection.com.

Help Desk Analyst

Job Description:

The role of the Help Desk Analyst is to provide technical support to customers needing assistance with desktop support, project needs, troubleshooting of hardware/software, VPN support, asset management, application distribution, and utilizing an incident tracking system. Your duties will be defined through the IT ticketing system, Help Desk calls and emails, and assigned projects and tasks.

Naturally, solving issues will be key to your success. Integrity, personality and unsurpassed customer service are also important in our environment.

You’ll leverage your interpersonal skills to build rapport with your customers, and always communicate that a solution to their problem will be found, even if you can’t solve it initially or need to do some research. You will strive to solve their problem in a timely, efficient and friendly manner.

When you come on board, you’ll need to dedicate yourself to learning what’s in place and begin filling in areas where you might have a knowledge or skill gap. You will have the opportunity to learn other things beyond your job description, to truly grow and flourish inside and out of your skillset. If you enjoy getting involved in different activities and learning new processes and technologies, you will thrive in this role.

Major Responsibilities:

  • Works with a service desk ticketing and asset management system resolving issues within set SLA timeframes.
  • Diagnoses and resolves end-user network/local printer problems, PC hardware problems, e-mail, Internet, VPN and other network access incidents.
  • Help inventory and track IT equipment and licenses using the asset management system.
  • Works closely with onsite technical teams to recognize and report root cause analysis.
  • Supports virtual imaging software (VMware) and manages virtual desktops.
  • Troubleshoots Windows and proprietary applications.
  • Able to document a process completely for knowledge transfer to other team members.
  • Engages 3rd party vendors for additional support as needed.
  • Demonstrates exceptional hands-on and phone customer service skills, allowing for a positive customer service experience with end users and customers.

Requirements:

  • Associates Degree or equivalent.
  • 3+ years of hands-on experience with current desktop and/or server operating systems, various software applications, hardware, file and print server knowledge, MS Office Suite; detail-oriented.

Other Experience Preferred:

  • Experience with Active Directory and Microsoft Exchange
  • Virtual Machine (VM) technology knowledge
  • Experience with Apple/Macintosh products
  • A+/Network+ certification a strong plus
  • Microsoft certifications

Personal Attributes Required:

  • Strong verbal and written communication skills; strong documentation skills.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com, or application for employment and email to hr@peruvianconnection.com

E-Commerce Front End Developer

Job Description:

This position enables you to be a key player in each season’s E-Commerce digital launch of the Peruvian Connection line of original and artisan-inspired knitwear, fashion and accessory designs. You will manage the online seasonal collection for our US, UK and German E-Commerce websites, ensuring consistency with the vision and style inspiration guides, all while maintaining web best practices. In a company our size, you’ll have the opportunity to actively contribute to the overall direction of the website by providing ideas to improve both visual design and user experience.

Major Responsibilities:

  • Responsible for most front-end HTML/CSS/JavaScript and content administration through the site’s admin tool.
  • Manage the workflow process to take the site from staging to production, including seasonal product loads and site design changes.
  • Execute usability experiments and A/B testing experiments utilizing tools inherent to our E-Commerce platform.
  • Assist in developing QA test scripts for day-to-day and project implementations.
  • Ensure appropriate Google Analytic tags are implemented on the site and marketing campaign assets are properly tagged.
  • Assist with executing special projects and identifying business requirements.
  • Work closely with the Director of E-Commerce operations to identify process gaps, necessary execution details, and realistic deliverables for seasonal, promotional and ad hoc production schedules.
  • Work in close collaboration with the internal design team in order to execute the creative vision online.
  • Work with cross-functional departments and vendors to execute site enhancements.

Requirements:

  • Relevant degree required – Associate's or Bachelor's.
  • At least 3-5 years of related work experience in an E-Commerce environment, preferably omnichannel retail.
  • Fluent in HTML, CSS, Dreamweaver, InDesign, JavaScript, Adobe Photoshop and MS Office (Advanced in Excel). Experience with Java frameworks, Eclipse and SVN a huge plus.
  • Experience with a major Ecommerce platform and content administration systems. MarketLive exposure a plus.
  • Experience with Google Analytics.
  • Results-driven approach, with track record of consistently meeting project timelines and overcoming obstacles, and a strong desire to drive systematic, optimized outcomes through testing.
  • Experience designing and delivering high-performance UX and UI.
  • Strong design sense, including an understanding of typography and layout.
  • Ability to work both independently and collaboratively within a small team environment.
  • Great oral and written communication skills.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com, or application for employment and email to hr@peruvianconnection.com

Payroll Specialist

Job Description:

Consider joining Peruvian Connection as a Payroll Specialist, responsible for the regular coordination of several payroll related processes, including time and attendance, employment data, payroll deductions, reconciliation of payroll deductions and benefit payments.

Major Responsibilities:

Payroll
  • Process bi-weekly payroll through ADP Payroll system.
  • Ensure amount paid each pay period is correct for each employee.
  • Process special payrolls and manual checks from time to time.
  • Ensure that employee information flows properly between various payroll systems.
  • Set up all new hires on the payroll system.
  • Enroll employees in benefits as appropriate for respective benefit and employee status.
  • Process separations, ensuring that deductions and vacation payouts are accurately calculated and process on final payroll.
  • Ensure holiday pay, overtime and shift differential pay is properly calculated.
  • Upload 401(k) contribution information to our vendor for the US 401k plan with each payroll processed.
  • Prepare various ad hoc reports as needed using information in the ADP Payroll and Time and Attendance systems.
  • Keep abreast of changes in payroll tax requirements and work with ADP to ensure that taxes withheld from employees and paid by PC are correct. Make ADP aware of any changes in tax rates received from states. Follow up on any notices received from ADP related to payroll and payroll taxes, and take action as needed to resolve issues.
Timekeeping
  • Set up all hourly employees on the hand punch machine used to track employee's time.
  • Re-set employee passwords used in the Time and Attendance system and Payroll system, when requested.
  • Set up employees to receive pay slips over the secure web portal. Assign each employee a password for this and assist each employee on usage as needed.
  • Bi-weekly, ensure that all hourly employee time is properly updated and approved in the ADP Time and Attendance system.
Accounting
  • Monthly, download and review information from InfoLink (ADP general ledger interface module), and transfer data to journal entry workbook.
  • Monthly, download hours worked from ADP system, reconcile to payroll data and transfer hours to journal entry workbook.
  • Reconcile all payroll withholding accounts to the general ledger monthly.
  • Prepare monthly reconciliation of benefit provider invoices and payroll deductions for benefit premiums.
  • Ensure benefit payments are approved for automatic deduction from our account or processed for payment.
  • Report all benefit payments to A/P with appropriate data and G/L coding and in a timely manner.
Payroll - UK
  • Weekly, ensure that all hourly employee time is properly updated and approved in the ADP Time and Attendance system.
  • Transfer completed hours to the payroll system weekly.
  • Once monthly, complete the transfer of hours on Sunday evening.
  • Assist with the processing of terminations in the Payroll system to ensure final pay is correct.
  • Assist with changes in pay rates, benefit changes, scheduled hours, etc. in the Payroll system as requested.
  • Review the payroll for each pay period to ensure calculations are correct for each employee. Ensure holiday pay, medical leave pay, and overtime pay is properly calculated.
  • Prepare pension contribution workbook for upload to Standard shortly after each payroll is processed.
  • Download payroll reports for each payroll and prepare workbooks for journal entries.
  • Download report of hours worked for each payroll and prepare workbooks for journal entries.
  • Reconcile all payroll withholding accounts to the general ledger monthly.

Requirements:

  • 1-3 years Payroll experience.
  • Basic general ledger or bookkeeping experience.
  • Understanding of importance of confidentiality.
  • Strong proficiency with Microsoft Excel.
  • Ability to accurately perform detail-oriented tasks.
  • Work as a team member with others in Accounting Department.
  • Good verbal communication skills.

Preferred Qualifications:

  • Experience with ADP payroll software.
  • Certification in payroll or degree in accounting.
  • Experience working with accounting software such as Great Plains.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com, or application for employment and email to hr@peruvianconnection.com

Contact Center: Sales and Service Specialist, Part-Time

Job Description:

Join our unique team of specialists who provide outstanding service to Peruvian Connection's clients. As a Sales and Service Specialist, you would answer inbound calls and assist customers with the placement of orders and various customer service requests.

Responsibilities:

  • Advise the customer of order delivery status.
  • Answer questions regarding item and sizing information.
  • Track the delivery of customer orders.
  • Forward lost package notification to Lost Package Liaison.
  • Update customer account information.
  • Assist customers with fashion inquiries regarding the garments and fashion accessories featured in our catalogs.
  • Process catalog mail requests.

We pride ourselves on investing in education and training so that our sales and service associates are familiar with the fibers, colors, textiles and silhouettes presented in each catalog. Our specialists provide more than just placing orders – they are able to help customers understand the value of each special Peruvian Connection item.

Requirements:

  • High School Diploma or GED equivalent required.
  • Minimum of one year Customer Service experience.
  • Excellent oral and written communication skills.
  • Problem Solving and ability to prioritize responsibilities.
  • Accurate keyboard skills.
  • Basic math skills.

APPLY FOR THIS POSITION:

Interested applicants can apply by sending their resumé to hr@peruvianconnection.com, or application for employment and email to hr@peruvianconnection.com.

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